Privacy Policy
Dog Boarding of San Antonio, LLC
Last updated: November 6, 2026
Dog Boarding of San Antonio, LLC respects your privacy. This policy explains how we handle information collected when you contact us, submit a form, or use our dog boarding and daycare services.
Information We Collect
We collect information you provide, which may include your name, email address, telephone number, emergency contact information, booking details, and communications with us. We also collect information about your dog, including vaccination records, care instructions, health needs, and behavior information.
How We Use Your Information
We use this information to respond to inquiries, review service requests, arrange reservations, care for your dog, send booking updates, maintain business records, and provide customer support.
Where you have provided the appropriate consent, we may also send promotional communications. Submitting a service request does not automatically enroll you in marketing text messages.
Service Providers and Information Sharing
We use service providers, including GoHighLevel, to help manage forms, customer communications, and reservations. These providers may process information as needed to perform services for our business.
We may also disclose information when required by law or when necessary to protect safety or respond to an emergency.
Mobile Information and Text Messages
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
We may provide information to contractors that help deliver customer support and messaging services, solely to perform those functions. We do not disclose text message opt-in records or consent to third parties for their own purposes.
If you opt in, you may receive text messages related to your selected preferences, such as booking confirmations, appointment reminders, care updates, or promotional offers. Message frequency varies. Message and data rates may apply.
Reply STOP to unsubscribe from text messages. Reply HELP for assistance, or email Contact@dogboardingofsanantonio.com. Consent to marketing text messages is not a condition of purchasing services.
Data Retention and Security
We retain information as needed to provide services, maintain necessary business records, resolve disputes, and meet applicable legal obligations.
We take reasonable measures to protect personal information. However, no internet transmission or electronic storage method is completely secure.
Cookies and Website Tracking
Our website uses Google Analytics and Google Ads tracking technologies to understand how visitors use our website and measure advertising results. These tools may collect information such as your IP address, browser and device information, pages visited, and interactions with our website.
You can manage cookies through your browser settings. Blocking cookies may affect some website features. You can also manage personalized Google advertising through Google’s My Ad Center.
Your Choices
You may contact us to request access to, correction of, or deletion of your personal information. We will respond as required by applicable law. Certain records may need to be retained for legal or business purposes.
Other Websites
Links to third-party websites or services may be provided for your convenience. Their privacy practices are governed by their own policies.
Policy Updates
We may update this policy when our practices change. Updates will be posted on this page with a revised date.
Contact Us
Dog Boarding of San Antonio, LLC
Email: Contact@dogboardingofsanantonio.com